Shipping Policy

At Ozrel, we understand that when you place an order, you want it delivered quickly, safely, and without hassle. We work to provide a smooth shipping experience for all customers, with reliable handling and clear communication from checkout to delivery.

Shipping Rates & Delivery Timelines

Shipping Method: We use reliable shipping services to ensure your order arrives safely and as quickly as possible.

Shipping Cost: Free shipping may be available on eligible orders, unless otherwise stated at checkout. Any applicable shipping fees will be clearly shown before you complete your purchase.

Delivery Window: Estimated delivery times may vary depending on your location and the shipping service used. Orders within Australia are typically delivered within 1–4 business days after dispatch.

Handling Time: Orders are usually processed and dispatched within 1 business day, excluding weekends and public holidays.

Tracking Your Order

Once your order has been dispatched, you will receive an email with your tracking details, where available. This allows you to follow your package from our store to your delivery address.

Safe Delivery & Product Care

At Ozrel, we take care to pack orders securely using protective materials where needed. Our goal is to ensure your items arrive in excellent condition.

If your package arrives damaged or there is an issue with your delivery, please contact us as soon as possible so we can assist you.

Contact Information

Ozrel
Address: 7 Frederick St, Ryde NSW 2112, Australia
Email: contact@ozrel.store
Phone: +61 452 656 756
Website: https://ozrel.store/